التاريخ Mon, Jan 01, 2024

Developing employees’ skills and capabilities in management and leadership is an integral part of companies’ success strategies and achieving their unknown goals. It is essential in building a work team that responds to rapid changes in the process market. This is what the Competencies Center aims to do in developing employees’ capabilities in leadership and management, as it plays a crucial role in enhancing their skills and improving their job performance. It has become one of the essential things for the success of any project or work process. In this article, we will learn about the role of the Competencies Center in achieving these goals and how to develop emerging leaders. What are the most important training programs in both leadership and management, and evaluating the effectiveness of the Competencies Center’s functional development program.

Developing employees' capabilities in leadership and management

Developing employees’ leadership and management capabilities is crucial for organizations. The benefits of developing employees’ leadership and management capabilities focus on:

  • Improve job performance and productivity
  • Developing employees’ leadership and management capabilities improves their job performance and increases productivity. The skills and knowledge needed to deal with work challenges effectively are enhanced, leading to improved personal performance and more efficient achievement of organizational goals.

  • Improving human relations within the organization
  • Developing functional competencies in leadership and management through the Competency Center contributes to improving human relations within the organization. Employees learn communication, empathy and difficulty management skills, which enhances cooperation and understanding between individuals and leads to a positive work environment.

    Steps to follow to develop employee capabilities

    The basic steps in employee development include identifying training and development needs, selecting the appropriate training program, evaluating the effectiveness of programs, and developing emerging leaders.

  • Identify training and development needs
  • Identifying training and development needs plays a crucial role in developing employees’ leadership and management capabilities . This is done by analyzing the organization’s needs and surveying employees’ opinions to determine which skills need to be developed as a priority to ensure the success of training programs.

  • Choosing the right training program for your employees
  • When selecting a training program for employees, the Department of Municipalities and Transport should take into account their needs and current skill level. It is advisable to offer a variety of training programs covering various topics related to leadership and management to ensure maximum benefit from these learning experiences.


    All these benefits help improve job performance, increase productivity, and strengthen organizational and communication capabilities, leading to comprehensive institutional success. In addition, developing leadership and management skills enhances employee satisfaction and promotes positive interaction within the organization, and this is where the role of the Kafaat Center comes in.


    Career Development Competencies Center

    The Competency Center is an entity affiliated with the Department of Municipalities and Transport in the institutions, a center that is keen on developing the functional competencies of employees in the UAE. It is the first center in the UAE in evaluating and developing the behavioral competencies of employees, and is keen on activating the role of the employee within the job in which he works.

    It aims to develop employees’ capabilities in the field of leadership and management , through many objectives and services:

    • The center offers various training programs to enhance the skills needed to perform jobs effectively to achieve professional development.
    • The role of the Competencies Center is to design and develop an assessment center to determine the job efficiency of each employee, in order to ensure their performance with full efficiency in the job they work in.
    • The center conducts employee interviews and provides mechanisms for selecting Dubai Government employees.
    • The center provides consultations and support to selected employees within its team as a targeted human resource, in order to enhance their skills and develop them in the field of the job in which they work.
    • The center is distinguished by preparing specialized studies based on the needs of clients, and it develops educational research solutions aimed at enhancing the competencies of employees in the UAE.
    • The center seeks to develop future skills and works to provide a vocational and practical training program for national students in the UAE.
    • The Centre contributes to implementing employment and career development policies in the UAE, and is keen to determine the mechanisms for selecting Dubai Government employees and developing the career succession of each employee with the elite competencies.
    • The Career Competencies Center in the Emirates aims to inspire and empower a new generation of qualified local talents to pursue career paths in the career field according to the specializations that distinguish each entity and target the development of the competencies of Emirati talents.

    Training programs available at the Competency Center

    Through the important role of the Competencies Center, which works to develop the capabilities of employees by providing the appropriate training and development program of the Competencies Center. This includes providing training on the necessary skills and guiding employees in using these skills in performing their jobs effectively, through a variety of training programs, including:

    How does Kafaat Center help to enhance leadership skills?

    The Competency Center helps enhance leadership skills by developing training programs designed to teach employees effective communication, decision making and time management skills. These programs are provided to enable employees to develop the skills needed to lead effectively.

  • Develop communication skills and effective communication
  • The Competency Center contributes todeveloping employees’ capabilities in the field of communication and effective communication by providing specialized training programs. This development aims to enhance listening, clarification, and empathy skills to improve the quality of communication within the organization and enhance positive interaction between teams.

  • Enhance decision making and time management skills
  • The role of the Kafaat Center helps in enhancing the decision-making and time management skills of employees. It provides the appropriate training program to develop their abilities in making strategic decisions, setting priorities, and improving time management to increase productivity and efficiency at work.

    How does the Kafaat Center help develop management capabilities?

    The Competency Center helps develop management capabilities by providing a specialized functional competency center training program in planning and organizing skills, team management and dealing with difficulties. The center aims to improve the performance of managers and enable them to make effective strategic decisions.

  • Develop planning and organizing skills
  • The Competency Center helps develop employees’ capabilities in the field of planning and organizing, as it provides training programs that aim to enhance employees’ skills in setting goals, planning activities, and managing time effectively. They are provided with practical tools and skills for planning and organizing to ensure that the set goals are achieved with high efficiency.

  • Develop team management skills and deal with difficulties
  • The role of Kafaat Center contributes to developing team management skills and dealing with difficulties by providing training programs that aim to develop employees’ capabilities in managing teams and dealing with challenges and difficulties that they may face in the work environment. This includes developing joint skills in cooperation, building trust, and innovative solutions to help the team achieve common challenges and goals.

    How the Competency Center Helps Develop Emerging Leaders

    The Competency Center seeks to develop the capabilities of emerging leaders through dedicated programs that aim to enhance leadership skills, build confidence, and develop the ability to motivate and make decisions. Developing these emerging leaders is an essential step to ensure the organization’s continuity in facing future challenges.

    As they are potential leaders who demonstrate promising leadership capabilities in their field of work, their needs may include training and development in communication skills, decision-making, team management, and the ability to deal with challenges and difficulties in the executive board.

    Kafaat Center Program for Developing Emerging Leaders at Kafaat Center

    These training programs include:

    • Learning new skills or techniques while performing the actual job, and can include job shadowing, apprenticeships, and cross-training.
    • Training programs are those that enhance employees’ capabilities and develop their skills. These programs consist of video clips, specialized courses, and practical workshops.
    • Self-development is a way for an employee to develop his skills through training, study, and trying to gain experience, in addition to trying to gain various personal skills.
    • Providing opportunities for employees to attend training courses and workshops outside of work to learn necessary skills that can be used at work.

    There is no doubt that investing in developing the skills of emerging employees is vital to the success of any organization, so it is necessary to find a training program that suits the needs of the organization and helps improve the capabilities of employees and ensure their continued professional growth.

    Mechanism for developing employee efficiency

    Employee development is an important process to improve their efficiency and enable them to support the organization’s goals, which makes it an important factor in the success of any organization. Therefore, we present to you 5 ways to develop employees’ skills and capabilities in the work environment provided by the role of the Kafaat Center:

    • Make employee development a priority.
      Employee development should be a priority for the organization, and this should be achieved by allocating the necessary resources for their development.
    • Create individual development plans
      Individual development plans should be created for employees, by assessing their organizational, functional and personal needs, and accordingly designing a plan to improve their skills and abilities.
    • Organizing training courses
      Employee skills and capabilities can be improved by organizing training courses that focus on transferring the necessary knowledge and skills, using best practices and educational tools.
    • Create a supportive environment for development
      A supportive environment must be provided for employee development, by motivating them to develop their skills and abilities, and providing them with all the necessary support to achieve this.
    • Appreciation of efforts
      Employees' efforts in their development process should be appreciated, they should be given the appropriate mirror by presenting the positives and negatives in the performance evaluation, and they should be directed to achieve the organization's goals by improving their skills and capabilities.

    Testing employee skills development not only enhances trust between employees and the company, but also increases productivity and profitability for the organization, enabling it to reach the highest levels of success.

    The most important programs for developing employees’ skills and capabilities in management and leadership

    Programs to develop employee skills and capabilities in management and leadership are important tools to improve employee performance and develop the skills needed to assume leadership positions in the future. Among these programs are:

    • Leadership Development Program: aims to develop leadership and management skills among employees, in line with the company’s plan and specific needs.
    • Promotion Program: This program can be used to develop employees and enable them to lead and supervise.
    • Personal Development Program: It is based on developing individual and positive skills and enhancing self-confidence to achieve the set goals.
    • Mental Skills Program: aims to improve employees’ thinking and problem-solving abilities, in addition to improving emotional response and logical skills.
    • Social Skills Program: Builds the skills needed to communicate and work with others effectively and efficiently.
    • Creativity Encouragement Program: It works to develop future thinking among employees, and enhance creativity and innovation in their work.
    • Digital Skills Development Program: Includes learning technical, computational, data analysis, and other skills, to develop the digital skills needed for any future leadership position.

    The role of the Kafaat Center is to develop the functional competencies and capabilities of employees in leadership and management. By providing the most important specialized training programs and others that are compatible with the labor market and the nature of work within the institution, and developing the necessary skills to achieve the goals of career development and increase efficiency in the institution.

    How is the effectiveness of employee development programs evaluated at the Competency Center?

    The effectiveness of the Competencies Center's employee development program is evaluated at the Competencies Center through various methods, such as conducting participant opinion surveys, observing employee performance after training, and providing analytical reports to measure change in behavior and performance.

    The various evaluation methods at the Competency Center include evaluating employee performance through direct observation, self-evaluation, and the use of performance evaluation questionnaires. The Center uses these methods to assess employee development and identify potential areas for improvement.

    School.com courses in career development in management and leadership in the UAE

    Madrasa.com has many training courses that aim to develop and improve the administrative and leadership capabilities of employees in the Emirates and pass the tests of the role of the Competencies Center. Among these courses:

    • Management Skills Course: This course covers many of the important administrative matters necessary to improve job performance, including: setting goals, time management, developing creativity and critical thinking, performance evaluation, and other related topics.
    • Leadership Development Course: This course focuses on improving the essential leadership skills employees need to manage teams and achieve business success. It includes topics such as: communication, inspiration and motivation, guidance and counseling, change management, and more.
    • Performance Management Course: This course helps employees understand the processes needed to achieve excellent business results, and includes topics such as: setting goals, developing action plans, analyzing data and reports, managing individual and group performance, and more.
    • Personal Skills Development Course: This course aims to improve the personal skills employees need to achieve their personal and professional goals. These include: time management, personal planning, improving self-confidence, stress management, and more.
    • Language Skills Development Course: This course focuses on enhancing the language skills of employees, including: improving the level of writing and speaking, improving auditory and visual skills, improving grammatical and morphological skills, and others.

    In short, the School.com courses in career development in management and leadership in the UAE cover many important and necessary skills that employees need to improve their performance and reach the desired levels of success.

    Tips for Successful Administrative and Leadership Career Development in Organizations

    To successfully develop employees’ capabilities in many functional competencies in leadership and management, there are some tips that the Competencies Center at the Department of Municipalities and Transport provides to institutions, including:

    • Model Leadership: Managers should work on improving their model leadership skills, which include good image representation, application of sound standards and ethical values, effective communication, and employee engagement in improving core processes.
    • Proper Training: Investment in training and development is required to improve employees’ leadership skills, increase their ability to help achieve the organization’s goals, and lead effectively.
    • Promote effective management: Employees should be encouraged to improve their management skills, including effective management of colleagues and participation in the development of the overall management of the organization.
    • Improving personal skills: Personal skills must be developed and communication and human relations must be improved. The concept of positive dialogue and efforts to improve human relations within the organization must also be promoted.
    • Improving responsibility and influence: Employees’ capabilities must be developed to bear greater responsibilities and influence the achievement of the organization’s goals. They must also be motivated to develop their skills and understand the organization’s vision and strategic goals.

    By using these tips you can develop your employees in leadership and management and thus enhance the overall success of the organization.


    Finally, developing employees’ leadership and management capabilities is of great importance to the success of any organization. It helps them acquire the skills needed to control operations and make sound decisions, which leads to improved performance and enhanced competitive opportunities. The Competency Center plays a crucial role in achieving these goals by providing specialized training programs and providing guidance and support to employees for proper career development in management and leadership.

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